CLIENT AND BUSINESS GOAL:

With over 100 years of history, CPFL is an energy company with business in distribution, generation and commercialization of electrical energy and services. Nowadays, it is one of the biggest companies in the Brazilian electrical area and present in almost 700 cities counting with more than 9.9 million customers.

The group operates in Brazil, in the states of São Paulo, Rio Grande do Sul, Paraná e Minas Gerais, in an area that serves approximately 22 million habitants. In the fields of generation, it possesses the capacity installed in the sector of 3.297 MW, of which 95,6% are renewable sources.

The search for automation of the scheduled shutdowns of distribution and transmission, brought the client to Keyworks. The distribution was already automated, but the transmission was realized through spreadsheets that occasionally generated rework and less productivity and agility of the team. The client’s goal was to create a system that could unify and computerize the process.

HIGHLIGHTS:

• Multi-company access
• Documents workflow
• Integrations
• Sending and Managing Notices to Customers
• Register and managing executors
• Control of Anticipations / Changes
• Automated document distribution
• Integrations with external agents
• Notes and teams management
• Penalty impact analisys
• Execution Feasibility Questionnaire
• Indicators and reports

I am a Project Manager in the System Operation area of CPFL Group. I had the opportunity to conduct several projects in our Group, in partnership with Keyworks, and all with great success in their implementations.

I highlight as a strong feature of Keyworks, the ability to capture the needs of the business area, its organicity and high management of its projects, the engagement of its team and the helpfulness in serving its client, as determining factors in the construction of an assertive solution within scope and resources and defined deadlines.

CRISTIANO GATTERMANN (Operational Efficiency Engineer)